At InstaBeauty Aesthetics, we are committed to protecting your privacy and ensuring that your personal information is handled safely and responsibly. This Privacy Policy explains how we collect, use, and protect your data when you interact with us, whether through our website, in person, or over the phone.
1. Who We Are
InstaBeauty Aesthetics is a UK-based aesthetics clinic located in Cambridge. We provide a range of non-surgical treatments and skincare services.
Our contact details are:
InstaBeauty Aesthetics 2a Thoday St, CB1 3AS Cambridge, UK
Email: info@instabeauty.co.uk
Phone: +44 7496337421
2. What Information We Collect
We may collect and process the following information:
- Personal identification details (e.g., full name, date of birth, gender)
- Contact details (e.g., email address, phone number, home address)
- Medical history and health information (relevant to treatment suitability)
- Appointment and treatment records
- Payment details (processed securely through third-party providers)
- Website usage data (IP address, browser type, device information, cookies)
3. How We Use Your Information
We use your information to:
- Schedule and manage appointments
- Provide tailored treatments based on medical history
- Communicate with you regarding your care and follow-ups
- Send promotional content (with your consent)
- Comply with legal, regulatory, and insurance requirements
4. Lawful Basis for Processing
We only process your personal data where we have a legal basis to do so, including:
- Consent (e.g., marketing communications)
- Contractual necessity (e.g., providing the treatment you’ve requested)
- Legal obligation (e.g., medical record keeping)
- Legitimate interest (e.g., improving our services)
5. How We Store Your Data
We store your data securely using password-protected systems and encrypted platforms. Medical and treatment records are retained in accordance with UK legal requirements for clinical records.
6. Sharing Your Data
We do not sell your data. We only share it with:
- Licensed professionals involved in your treatment
- Third-party service providers (e.g., payment processors, booking systems)
- Legal or regulatory authorities if required by law
7. Your Data Protection Rights
Under UK GDPR, you have the right to:
- Access your personal data
- Correct or update your data
- Request deletion (where legally permitted)
- Withdraw consent at any time (for marketing communications)
- Object to or restrict processing
- Data portability (if applicable)
- To exercise any of these rights, please contact us at info@instabeauty.co.uk
8. Cookies and Analytics
We use cookies and similar technologies to improve user experience on our website. These include necessary cookies for basic functionality, as well as analytical cookies to help us understand how visitors use our site.
Google Analytics
We use Google Analytics to collect information about how users interact with our website. This helps us monitor website performance, improve user experience, and tailor our services.
The data collected may include:
- Pages visited
- Time spent on each page
- Device and browser information
- IP address (which may be anonymised)
- Referring websites
Google Analytics does not identify individual users. All data collected is processed in accordance with Google’s privacy policies.
9. Marketing
We may send you occasional emails about offers, news, or new treatments – but only if you’ve opted in. You can unsubscribe at any time by clicking the link in our emails or contacting us directly.
10. Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page, and where appropriate, notified to you via email.
11. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please get in touch:
InstaBeauty Aesthetics 2a Thoday St, CB1 3AS Cambridge, UK
Email: info@instabeauty.co.uk
Phone: +44 7496337421
